关键词: 政务垂类大模型, 政务数智化, 数字政府, 人工智能+

Abstract:

As a key application form of next-generation artificial intelligence in the public sector, domain-specific large models for government services are increasingly becoming critical enablers for enhancing administrative efficiency and public service delivery. Building upon years of experience in digital governance, Shanghai has actively explored practical approaches for deploying large model technologies across core e-government scenarios such as “One Network for All Services”, “One Network for Unified Management”, and “One Network for Coordinated Operations”. The aim is to study the application and practice of Shanghai’s government vertical big models, analyze the core challenges faced in the application process, and provide reference practical experience and path for promoting the construction of government big models throughout the country.

Key words: domain-specific large models, intelligent government services, digital government, artificial intelligence+