信息通信技术与政策

信息通信技术与政策

信息通信技术与政策 ›› 2023, Vol. 49 ›› Issue (4): 59-64.doi: 10.12267/j.issn.2096-5931.2023.04.009

专题:数据要素 上一篇    下一篇

基于流程挖掘视角下的数据要素利用研究

Research on data factor utilization from the perspective of process mining

曹善文   

  1. 中国联合网络通信有限公司研究院,北京 100176
  • 收稿日期:2023-03-03 出版日期:2023-04-25 发布日期:2023-04-26
  • 作者简介:
    曹善文, 中国联合网络通信有限公司研究院工程师,研究方向为数字经济、运营商数字化转型和企业流程治理等

CAO Shanwen   

  1. Research Institute of China United Network Communication Co., Ltd., Beijing 100176, China
  • Received:2023-03-03 Online:2023-04-25 Published:2023-04-26

摘要:

流程挖掘作为跨数据挖掘与过程建模的关键技术,有助于发挥数据要素价值,但当前业内对流程挖掘技术、数据要素利用程度不足。基于要素特征及DIKW模型等分析,发现数据要素应用于流程挖掘具有直接性、动态性和外部性等特征,可通过业务牵引、要素整合、技术融合机制发挥要素价值。因而企业需要进一步强化流程挖掘技术应用积累、注重数字化治理体系建设、探索建立数据安全与共享的共存机制等措施促进数据要素价值最大化。

关键词: 流程挖掘, 数据挖掘, 数据要素, 运营管理

Abstract:

As a key technology across the fields of data mining and process modeling, process mining helps to bring the value of data factor into play, but at present, enterprises have insufficient use of process mining technology and data factor. Based on the analysis of factor characteristics and DIKW model, it is found that the application of data factor in process mining has the characteristics of directness, dynamism and externality, which can exert the factor value through the business oriented mechanism, the factor integration mechanism and the technology integration mechanism. Therefore, the enterprises need to further strengthen the application and accumulation of process mining technology, attach importance to the building of digital governance system, and explore to establish the coexistence mechanism for data security and sharing so as to maximize the value of data factor.

Key words: process mining, data mining, data factor, operation management

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