信息通信技术与政策

信息通信技术与政策

信息通信技术与政策 ›› 2020, Vol. 46 ›› Issue (3): 78-80.

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新冠肺炎疫情对互联网服务业的影响分析

Analysis of the impact of the COVID-19 on the Internet service industry

  

  1. 中国信息通信研究院政策与经济研究所,北京 100191
  • 出版日期:2020-03-15 发布日期:2020-11-12
  • 作者简介:
    张雅琪:中国信息通信研究院政策与经济研究所工程师

  1. Institute of Policy and Economics, China Academy of Information and Communications Technology, Beijing 100191, China
  • Online:2020-03-15 Published:2020-11-12

摘要: 受2020 年新冠肺炎疫情影响,短期内,网络出行、在线旅游、餐饮外卖等互联网服务平台面临收入大幅下降、经营风险加剧、企业用工困难等问题。疫情结束后,线上服务行业仍可能受到商户现金流危机、市场预期严重不足等负面影响,部分行业恢复需要较长时间。同时,疫情将加速融合业务线下流量转向线上、融合应用场景创新、传统服务业转型升级。

关键词: 新冠肺炎疫情, 互联网服务业, 转型升级

Abstract:

Affected by the COVID-19, in the short term, Internet service platforms such as online travel, online tourism, catering and food delivery are facing problems such as a sharp decline in revenue, intensified operating risks, and difficulty in employment. After the COVID-19 is over, the online service industry may still be negatively affected by merchant cash flow crises and severe market expectations. Some industries may take longer to recover. At the same time, the epidemic will accelerate the transfer of offline business traffic to online, innovate convergence application scenarios, and accelerate the transformation and upgrading of traditional service industries.

Key words: COVID-19, Internet service industry, transformation and upgrading