人工智能赋能电信用户投诉的应用场景及趋势研究
辛星, 武骏, 王海燕, 张洋, 郭薇
Research on the application scenarios and trends of AI in empowering telecom user complaint management
XIN Xing, WU Jun, WANG Haiyan, ZHANG Yang, GUO Wei
信息通信技术与政策
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2025, (12): 57
-62
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DOI: 10.12267/j.issn.2096-5931.2025.12.008
