Information and Communications Technology and Policy

Information and Communications Technology and Policy

Information and Communications Technology and Policy ›› 2023, Vol. 49 ›› Issue (8): 2-7.doi: 10.12267/j.issn.2096-5931.2023.08.001

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Examining characteristics and trends of urban e-government development through United Nations E-Government Survey 2022

WANG Peng, TANG Xiaotian   

  1. Beijing Academy of Social Sciences, Beijing 100101, China
  • Received:2023-07-07 Online:2023-08-25 Published:2023-08-29

Abstract:

The development of urban e-government has gradually become an extremely important part of global e-government surveys. According to United Nations E-Government Survey 2022, the e-government levels in cities around the world have steadily improved in recent years, but the service provision of local governments is still inadequate, and regional disparities remain evident. This paper focuses on the perspective of urban e-government and analyzes the characteristics of local e-government development. It proposes that to improve urban e-government in the future, it is necessary to improve related strategies, enhance the level of data openness and sharing, and invest in digital innovative technologies.Besides, it is necessary to attract professional talents, prioritize the interests of vulnerable groups and provide humanized services.

Key words: urban e-government, smart city, sustainable development, online service

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