Abstract: As the key infrastructure of information society, it is critical to ensure the stability and efficiency of mobile network. In traditional quality evaluation systems, the macro performance indexes such as coverage and throughput are always been evaluated, which could not reflect the real user experience in many cases. It is significant to study the new quality evaluation system based on user experience from the user side. This paper organizes the typical applications and their key indexes of quality evaluation system, and establishes the comprehensive scoring model.

Key words: mobile network, user experience, network quality evaluation system