Research on methods of empowering telecommunications enterprise operations with data elements

doi:10.12267/j.issn.2096-5931.2025.04.012

Abstract

Abstract:

With the vigorous development of the digital economy, data elements have become a critical factor driving the innovation of operational models and efficiency enhancement in telecommunications enterprises, playing a crucial role in the transformation and innovative development of enterprises. Research on methods of empowering telecommunications enterprise operations with data elements helps telecommunications enterprises to enhance the effectiveness of data empowerment and further activate the potential of data elements. Based on practice of telecommunications enterprises, this paper proposes a method of empowering telecommunications enterprise operations with data elements. It outlines an implementation pathway through four steps: data resource verification, data application scenario sorting, implementation of data application scenario empowerment, and assessment of data application benefits. The aim is to provide theoretical support and practical guidelines for the utilization and value transformation of data elements in telecommunications enterprise operations.

Key words: data element, data resources, data operations, data value release, data application scenarios

CLC Number:

TP311.13

ZHAN Tianyi, WANG Chunjia, WANG Dongsheng, LIU Yuchen, MENG Mingming. Research on methods of empowering telecommunications enterprise operations with data elements[J]. Information and Communications Technology and Policy, 2025, 51(4): 78-85.

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URL:

http://ictp.caict.ac.cn/EN/10.12267/j.issn.2096-5931.2025.04.012

http://ictp.caict.ac.cn/EN/Y2025/V51/I4/78

Figures/Tables 5

References 13

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数据分层	市场与服务类数据	网络与技术类数据
明细数据层	客户基本信息月度出账信息语音业务详单数据业务详单投诉数据套餐产品信息库终端信息库	无线侧呼叫记录基站工参
服务数据层	用户月度账单用户驻留信息用户圈子信息用户终端匹配信息重点投诉信息	用户级弱覆盖事件信息用户级拥塞事件信息用户级通信质差事件信息
应用数据层	移动网潜在离网用户详单	—

数据分层	市场与服务类数据	网络与技术类数据
明细数据层	客户基本信息月度出账信息语音业务详单数据业务详单投诉数据套餐产品信息库终端信息库	无线侧呼叫记录基站工参
服务数据层	用户月度账单用户驻留信息用户圈子信息用户终端匹配信息重点投诉信息	用户级弱覆盖事件信息用户级拥塞事件信息用户级通信质差事件信息
应用数据层	移动网潜在离网用户详单	—

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